Terms & Conditions

The information set out below constitutes the ‘Terms and Conditions’ that govern the use of the Greenigo website.

Please read these Terms and Conditions carefully before using the Greenigo website. Please do not use the Greenigo website, if you do not agree to our Terms and Conditions and our Privacy Policy. By using the Greenigo website, you automatically agree to these Terms and Conditions as well as our Privacy Policy.

The content of our website is provided for your personal use only and shall not be used for any commercial or public purpose.


As these Terms and Conditions may be altered from time to time, Greenigo recommends that the information contained under our Terms and Conditions, are periodically reviewed.


The Terms and Conditions outlined on the Greenigo website, are governed by the laws set out by The Australian Consumer Law (ACL), as reflected by the provisionsin the Australian Securities and Investments Commission Act 2001 (ASIC Act).


When using the Greenigo website, you must not:

  • use the website in a manner or for any purpose which is unlawful or contrary to these Terms and Conditions;

  • post the private details of another person or entity;

  • imitate or impersonate another person or entity;

  • restrict or inhibit another person from using or enjoying the Greenigo website;

  • breach the copyright, trademark or intellectual property rights of Greenigo or a third party unless the prior written consent of Greenigo or the third party has been obtained;

  • upload, post, email, transmit or otherwise make available any software that may contain a virus or other information that is designed to interrupt, destroy, disrupt, corrupt or limit the operation of the Greenigo website, its servers, software, hardware or equipment;

  • engage in any activity which is likely to cause interference, harm or disruption to the Greenigo website, its servers, software, hardware or equipment; or

  • breach the privacy of another.



When you place your order on the Greenigo website, Greenigo will send an automatic email confirmation of the order outlining the details of your purchase.

On acceptance of your order, you will be allocated a Customer Order Number specific to your purchase. Please quote your Customer Order Number when contacting Greenigo about your order.

On submission of an order on the Greenigo website, Greenigo constitutes your offer to purchase merchandise.

All orders are subject to Greenigo’s approval and the availability of merchandise.

If the merchandise ordered becomes unavailable, Greenigo will contact you. If you have paid for merchandise that is or becomes unavailable, Greenigo will promptly refund the cost of that merchandise to you.

The images, descriptions and prices of merchandise on the Greenigo website are provided for your reference only. 



All orders are priced in Australian dollars and include GST.

All prices quoted on the Greenigo website exclude applicable postage and handling costs. You will be charged extra for postage and handling. You will be notified of these extra costs at the time you place your order.

Prices quoted on the Greenigo website may differ from prices in store. Prices quoted on the Greenigo website are indicative only and are subject to change.

If the price of merchandise is reduced after you place an order, Greenigo will not offer a subsequent price adjustment. The relevant price of merchandise is the price of merchandise at the time you place your order.



Greenigo may in our discretion, cancel or refuse to accept an order at any time, without liability.

If Greenigo cancels an order after you have made a payment, Greenigo will refund that payment to you but will have no further obligations or liabilities to you.



You must provide complete, true and up to date payment and billing details.

When you place an order on the Greenigo website, you authorise Greenigo to deduct payments from the credit card you provide.

You must be the authorised holder of the credit card or be authorised to use the credit card in order to have payment details authorised and processed. Greenigo can request or demand proof of authorisation.

Greenigo can refuse to authorise and process an order for any reason. Greenigo may request credit, anti-fraud and identity checks if we believe this is necessary.

While Greenigo uses all reasonable steps to ensure your personal information remains secure, you must understand that it is impossible to completely guarantee that the transmission of data over the Internet will always be totally secure.

Any information submitted Greenigo on the Greenigo website is done so at your own risk.

 If Greenigo have accepted your order and payment has been authorised and processed, the merchandise purchased will be promptly delivered to you.

Greenigo accepts no responsibility or liability for undelivered merchandise.

Greenigo accepts no responsibility or liability if merchandise is returned to the Greenigo warehouse or if there is a delay in delivery which is beyond our reasonable control.

Greenigo offers Stripe as a method of payment. Please read the fullTerms and Conditions, set out by Stripe, in regards to the use and operation of this service.



Greenigo attempts to be as accurate as possible in the description of products. However, Greenigo does not warrant that product descriptions are accurate, complete, reliable, current, or error-free.



The Greenigo website, its content, layout and design together with any name, logo, photograph, image, code, text, data, graphic, software or other identifying mark appearing on the website, may only be used for your personal reference, and may not otherwise be copied, reproduced, used, stored, published, altered, licensed, downloaded or transmitted in any form or by any means in whole or part, without the prior written consent of Greenigo.

All names, logos and trademarks appearing on the Greenigo website are the property of Greenigo or a third party who has contributed to the website.

Nothing on the Greenigo website or in these Terms and Conditions should be construed as conferring a licence or right to use the Greenigo website or any name, logo, trademark unless the prior written consent of Greenigo or a third party has been obtained.



From time to time, Greenigo may run competitions and promotions. These competitions and promotions may be subject to separate Terms and Conditions in addition to these general Terms and Conditions. Any additional Terms and Conditions will be made available wherever the competition or promotion is displayed. Please read all additional Terms and Conditions.

General Terms & Conditions for competitions and promotions conducted by Greenigo include:

  • Unless otherwise stated, all competitions and promotions are open to Australian residents only and participants must be over the age of 18.

  • Any vouchers or similar provided for goods or services may not be used in conjunction with any other special offers or promotions.

  • In all competitions, the judge's decision is final and no correspondence will be entered in to. Prizes are not transferable or exchangeable and cannot be taken as cash.

  • It is the responsibility of participants to ensure their details are correct and current.

  • Greenigo reserves the right to check and validate all personal information provided by the winner (or winners) of any competition to ensure they meet eligibility criteria.

  • Unless otherwise stated, all Greenigo competitions or promotions are in no way sponsored, endorsed or administered by the particular social media platform used to promote the competition or promotion. By entering or redeeming, you release the particular social media platform of any and all responsibility and agree to the applicable terms of use.

  • No responsibility is accepted for prizes lost due to change of address or contact details and no replacement items are available.

  • Any personal information supplied in entering competitions or redeeming promotions is provided to Greenigo directly and not to any social media platform or other 3rd party organisations.

Involvement in a competition or promotion will be deemed as acceptance of these Terms and Conditions and any additional Terms and Conditions governing the competition or promotion.



If you fail to comply with these Terms and Conditions, Greenigo may without limitation, in our discretion and without notice:

  • suspend or terminate your access to the website; or

  • take legal action where necessary.



Without limitation, Greenigo is not liable for any loss, damage, cost, expense, liability, action, claim, judgment or penalty whatsoever arising directly or indirectly as a result of or in connection with:

  • your use of the website;

  • any transaction entered into through or from the website;

  • your inability to use the Greenigo website for whatever reason;

  • the deletion, correction, destruction, damage, loss or failure to store or retain information;

  • your use of any products or services obtained on or through the Greenigo website;

  • any unauthorised access to the Greenigo website;

  • the transmission of any virus onto your computer;

  • the unauthorised alteration of data or transmissions;

  • the statements, information or conduct of any third party on the Greenigo website;

  • any other matter relating to the Greenigo website; and

  • any breach of these Terms and Conditions by you.



You agree to indemnify and hold Greenigo harmless against any loss, damage, cost, expense, liability, action, claim, judgment or penalty arising directly or indirectly as a result of or in connection with:

  • a breach of these Terms and Conditions by you;

  • your access to or use of the Greenigo website; and

  • a breach of Australian and/or International copyright laws by you.



By accessing and using the Greenigo website you agree to receive electronic and marketing communications from Greenigo.

You can elect to discontinue and cease communications from Greenigo at any time.



If any part of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remainder of the Terms and Conditions will continue to apply.



If you have any queries or would like more information about these Terms and Conditions please contact our customer service team via email at info@greenigo.com.au.